{"id":35235,"date":"2025-11-05T17:04:20","date_gmt":"2025-11-05T20:04:20","guid":{"rendered":"https:\/\/site.senior.com.br\/en\/?page_id=35235"},"modified":"2025-11-07T11:59:18","modified_gmt":"2025-11-07T14:59:18","slug":"information-security-policy","status":"publish","type":"page","link":"https:\/\/site.senior.com.br\/en\/information-security-policy\/","title":{"rendered":"Information Security Policy"},"content":{"rendered":"\t\t
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Information Security Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Last Update: October 2025.
\nInformation Classification: Public Use.<\/br>\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Definition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This document describes guidelines on the Information Security Policy of Grupo Senior, whose rules and procedures are confidential and published internally. Such guidelines define the acceptable use of the institution\u2019s information assets, based on the principles of confidentiality, integrity, and availability.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Target Audience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior, Third Parties, Service Providers, Clients, Partners, and Channels.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Objective<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022\tEstablish Information Security guidelines and standards that enable Senior employees to adopt secure behavior patterns, suitable for their goals and needs;
\n\u2022\tGuide employees in adopting controls and processes to meet Information Security requirements;
\n\u2022\tTrain Senior employees regarding prevention, detection, and response to Information Security incidents;
\n\u2022\tPrevent possible causes of Information Security incidents;
\n\u2022\tProtect Senior's information and\/or technological assets, ensuring confidentiality, integrity, and availability requirements;
\n\u2022\tMinimize risks of financial loss, loss of customer trust, or any other negative impact on Senior\u2019s business as a result of security failures.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Information Security Policy of Grupo Senior addresses the general responsibilities of the institution, its employees, third parties, and Senior Management.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information Security Awareness and Training<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior defines continuous education guidelines for the cultivation of good security practices to be used in employees' daily activities, both professionally and personally. The Policy covers procedures used in the institution\u2019s awareness program, such as internal training and communications.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information Security Risk Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cyber risk management is the responsibility of the Information Security area. This process identifies security requirements related to the institution\u2019s needs. Cyber risk management is continuous and defines internal and external contexts for evaluation, in addition to treating identified risks so that they are reduced to acceptable levels.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Password Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior uses best practices for password usage, requiring a defined level of complexity to create them, as well as preventing the reuse of previous passwords.\nPasswords are generated with a minimum number of required characters, are subject to lockout after failed attempts, and must be changed periodically.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Asset Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior keeps its information assets identified, updated, classified, and assigned with responsible owners for their acceptable use, in accordance with internal policy.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information Protection and Classification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior establishes guidelines for classifying, handling, and labeling the company\u2019s information assets. The internal document outlines all guidelines used for information classification, describes its categories, includes handling and disposal procedures, describes rules on data leakage prevention, data backup and restore policies, as well as encryption.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Acceptable Use of Technological Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior\u2019s technological resources must be used in a professional, ethical, and legal manner, as defined in the applicable responsibility agreement. The Information Security Policy defines the technological resources and the rules regarding their usage, which must be followed by employees and third parties at Senior.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Identity and Access Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior establishes general guidelines for accessing information assets and systems. All access management is the responsibility of the IT department and is based on the principle of access necessity for employees to perform their work activities.\nThe Policy defines guidelines such as:
\n\u2022\tBusiness Area Access Profiles;
\n\u2022\tEmployee Onboarding or Department Transfer Processes;
\n\u2022\tEmployee Offboarding Process;
\n\u2022\tThird-Party, Visitor, and Temporary Access;
\n\u2022\tDatabase Access;
\n\u2022\tRemote Access;
\n\u2022\tPhysical Access;
\n\u2022\tAccess Review;
\n\u2022\tPassword Settings; and
\n\u2022\tMulti-Factor Authentication.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Encryption<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Senior\u2019s information assets are encrypted appropriately to ensure protection throughout the information lifecycle, in compliance with regulatory security standards.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Software Development<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior develops its applications in accordance with internal procedures, documents, and work instructions, following information security practices aligned with the internal Security Policy.\nProduction environments are segregated from other environments, and access is granted only to previously authorized users or approved tools.\nAll systems or applications purchased from third parties must follow the guidelines defined in the Information Security Policy and be properly approved.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Protection Against Malicious Code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Senior defines guidelines and uses industry-leading tools for protection against malicious code (malware). In addition, Grupo Senior uses AI-based security solutions to identify, detect, and immediately respond to threats.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Security Monitoring<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Information Security Policy covers security monitoring, describing the necessary aspects for identifying potential threats. Grupo Senior relies on effective practices, procedures, and processes to monitor security-related activities.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Remote Work<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior imposes requirements for remote work, such as the use of Virtual Private Network (VPN).<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Vulnerability and Compliance Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior has vulnerability and compliance management processes, with the following established guidelines:
\n\u2022\tVulnerability Management;
\n\u2022\tCompliance Management;
\n\u2022\tPeriodic Security Testing; and
\n\u2022\tSecurity Patch Management.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Backup<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior uses Backup and Disaster Recovery solutions to protect its data against loss of information.\nPeriodic tests are performed to ensure data integrity, verify process effectiveness, and promote improvements.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Security Incident Response<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior defines guidelines to prevent, respond, and properly handle security incidents that impact or may impact the institution\u2019s information assets\/services or technological resources.\nThis topic covers responsibilities of different areas in incident prevention and response.\nThe Policy also describes rules on prioritization and severity regarding possible incidents, procedures on authority designation, and rules for developing business continuity test scenarios.\nIt is worth noting that Grupo Senior has an Incident Response Plan, containing methodology and guidelines for handling cybersecurity incidents.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Business Continuity Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior performs business continuity management with solutions, strategies, and procedures to be executed during contingency scenarios aligned with the institution\u2019s purpose and strategic goals. To this end, Senior maintains a Business Continuity Plan (BCP) defined in internal documents.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Third-Party Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior establishes guidelines for third-party professionals in its premises or for service contracting.\nGrupo Senior has additional due diligence rules for relevant third parties, defined as those who store or process critical data in non-Senior technology infrastructure.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Mobile Device Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior defines guidelines for the secure use of mobile devices, as well as the responsibilities of the areas in charge of monitoring.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Network Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior maintains security tools capable of detecting and responding to intrusion attempts in its environment. This topic also includes rules for corporate and public wireless networks.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Personal Data Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Grupo Senior ensures that the purpose of processing personal data is neither unlawful nor abusive, and guarantees fundamental privacy rights according to LGPD \u2013 Brazilian General Data Protection Law (Law No. 13.709, August 14, 2018).<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Sanctions and Penalties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Information Security area continuously monitors the technological environment through various methods to ensure compliance with this Policy. In case of violation of the rules stated herein, as well as other Information Security norms and procedures, even by omission or attempted actions, such violation may be classified as an Information Security incident and may result in penalties.\nOther sanctions and penalties for non-compliance with the Information Security rules are described in the internal Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Information Security Policy Last Update: October 2025. Information Classification: Public Use. Definition This document describes guidelines on the Information Security Policy of Grupo Senior, whose rules and procedures are confidential and published internally. Such guidelines define the acceptable use of the institution\u2019s information assets, based on the principles of confidentiality, integrity, and availability. Target Audience […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35235","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nInformation Security Policy - Senior Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/site.senior.com.br\/en\/information-security-policy\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information Security Policy - Senior Systems\" \/>\n<meta property=\"og:description\" content=\"Information Security Policy Last Update: October 2025. Information Classification: Public Use. 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